They help you map out the likely consequences of decisions, work out the importance of individual factors, and choose the best courses of action.

The techniques in this section help you to make the best decisions possible with the information you have available. If you can learn to do this in a timely and well-considered way, then you can lead your team to spectacular and well-deserved success. If you want to lead effectively, you need to be able to make good decisions. It is all pervasive, it is an intellectual activity and it also helps in avoiding confusion, uncertainties, risks, wastages etc. Planning is necessary to ensure proper utilization of human & nonhuman resources. Thus, planning is a systematic thinking about ways & means for accomplishment of predetermined goals. Planning is determination of courses of action to achieve desired goals. It is an exercise in problem solving & decision making. It bridges the gap from where we are & where we want to be”. According to KOONTZ, “Planning is deciding in advance – what to do, when to do & how to do. It deals with chalking out a future course of action & deciding in advance the most appropriate course of actions for achievement of pre-determined goals. It involves the selection of objectives, policies and programmes from among alternatives. Planning is deciding in advance what is to be done. The manager must be familiar with the work of all the groups he/she, but does not need to be the best in any or all of the areas.

Managers may direct workers directly or they may direct several supervisors who direct the workers. A manager is the person responsible for planning and directing the work of a group or individuals, monitoring their work, and taking corrective action when necessary.

Manager may refer to as anyone who uses management skills or holds the organizational title of 'manager'. Principle of Management: communication.doc: File Size: 1496 kb: File Type: doc: Download File. DIPLOMA IN INSURANCE SERVICES MODULE - 1 Notes Principles of Management Business Environment 54 department at one place i.e head office cannot achieve.

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